Frequently Asked Questions

Q. How can I Showcase Testimonials?

Ans: After activating the plugin, you will see Testimonial Pro in WordPress Admin Dashboard.
Firstly, Go to Add Testimonial and add your testimonials as many as you want.

Secondly, Go to Shortcode Generator→ Add New Shortcode and you will find 3 Settings Tabs like General Settings, Slider Settings, Stylization, and Typography
You can customize the setting fields how you want & publish and you will see a generated shortcode in the top area.

Finally, You can insert it on any page or post through the TinyMCE button or Gutenberg editor easily.

Q. Will it automatically use my existing testimonials when Upgrading to Pro?

Ans: Yes. If you already have the FREE version of the testimonials in your theme or site, you will automatically get the testimonials to use in the PRO version.

Q. Is the Testimonial Pro compatible with my theme or design?

Ans: Testimonial Pro works nicely with any theme if themes are developed according to WordPress standards.

Q. As I have a business site, Do I need to purchase a Business license or Personal license is sufficient?

Ans: If you have a business site and want to use the plugin in your single business site, you don’t need to purchase the Business package/license. A Personal license is sufficient for you. You can just purchase a Personal package/license as you have a single website whether it’s a business or personal site.

Q. How can I get support if the plugin is not working?

Ans: If you face any problem with our plugin or something is not working as it should, first follow the preliminary steps:

• Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.
• Deactivate all plugins you are using and check if the problem is still occurring.
• Ensure that your plugin version and your theme version are updated and that the problem you are experiencing has not already been solved in a later plugin update.

If none of the previously listed actions help you solve the problem, then, Submit a Ticket in the forum and describe your problem accurately, specify the WordPress and Plugin versions you are using, and any other information that might help us solve your problem as quickly as possible.

Q. How to add the show Testimonial Views to your theme PHP files?

Ans: Paste the PHP code into your template file:

<?php echo do_shortcode( '[sp_testimonial id="xxx"]' ); ?>

Note: Please use your shortcode ID instead of xxx

Q. How to grant Editors access to the plugin?

Ans: By adding the following custom code to your current theme’s functions.php file you can provide the plugin access to the Editors.

function sp_testimonial_post_type_args_permission_to_editor( $args ){
    unset($args['show_ui']);
    $args['show_ui'] = current_user_can( 'edit_posts' ) ? true : false;
    return $args;
}
add_filter( 'sp_testimonial_post_type_args', 'sp_testimonial_post_type_args_permission_to_editor' );

Q. How To Activate the License Key?

Ans: This video will show you how to activate the license key.

Q. How to Create a Testimonial Form?

Ans: This video will show you how to create a testimonial form with Real Testimonials Pro.

Q. How to Store and Manage Testimonials?

Ans: This video will show you how to store and manage testimonials with Real Testimonials Pro.

Q. How to Prevent Spam in Testimonial Form?

Ans: This video will help you with how to prevent spam in testimonial form.

Q. How To Customize Testimonial Themes?

Ans: This video will help you with how to customize testimonial themes.

Q. How To Export and Import Testimonials?

Ans: This video will help you with how to export and import testimonials.

Q. How To Display Testimonials in Different Layouts (Slider, Grid & More…)?

Ans: This video will help you with how to display testimonials in different layouts (Slider, Grid & More…).

Q. How To Configure Testimonial/Reviewer Image (A-Z)?

Ans: This video will help you with how to configure testimonial/reviewer image (A-Z).

Q. How To Add and Display Video Testimonials Manually?

Ans: This video will help you with how to add and display video testimonials manually.

Q. How To Display Video Testimonials Collected Through Testimonial Form?

Ans: This video will help you with how to display Video testimonials collected through testimonial form.

Q. How To Display Thumbnails Slider for Testimonials?

Ans: This video will help you with how to display the thumbnails slider for testimonials.

Q. How To Filter To Display Testimonials?

Ans: This video will help you with how to filter to display testimonials.

Q. How To Enable Schema Markup for Testimonials?

Ans: This video will help you with how to enable schema markup for testimonials.