WP Team Pro

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FAQs

Here are some Frequently Asked Questions (FAQs) that may help you

Q. What if I upgrade to the Premium version?

Ans: Your existing team member’s content will work with the premium version. So you won’t lose your developed content.

Q. Do I need to have coding skills to use WP Team Pro?

Ans: No. You don’t need any coding skills. No more pain writing any shortcode attributes to display the team on your site. With just a few clicks, you can amazingly create unlimited team members showcases.

Q. Is WP Team Pro responsive?

Ans: Yes, WP Team Pro is fully responsive, mobile, and touch-friendly.

Q. Can I add a Team anywhere on my website?

Ans: Yes, you can add a team inside your blog posts, pages, widgets, and anywhere else on your WordPress site with a shortcode or PHP function.

Q. How to show the team on my homepage or header.php or other PHP files?

Ans: You need to paste the following code into your PHP file.

<?php echo do_shortcode(‘[wpteam id=”x…”]’); ?>

Q. Can I have multiple teams with separate settings?

Ans: Yes. You can have an unlimited team with each separate setting in the page, post, template, widget, or anywhere you like.

Q. Will WP Team Pro work with my theme?

Ans: WP Team Pro works with any WordPress theme if themes are developed according to WordPress standards.

Q. How can I get support if the plugin is not working?

Ans: The plugin should work fine out of the box. If you face any problem with our plugin or something is not working as it should, first follow the preliminary steps:

Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.

Deactivate all plugins you are using and check if the problem is still occurring.

If none of the previously listed actions helps you solve the problem, then, submit a ticket in the forum and describe your problem accurately, specify the WordPress and plugin versions you are using, and any other information that might help us solve your problem as quickly as possible.

Ask us at either via our Support Forum

Q. Is WP Team Pro multilingual ready?

Ans: Yes, WP Team Pro is 100% translation-ready and tested with WPML, Polylang, Loco Translate, qTranslate-x, GTranslate, Google Language Translator, WPGlobus, etc.

Q. Is WP Team Pro ready with WordPress multisite?

Ans: Yes, WP Team Pro works perfectly with the WordPress multi-site network.

Q. How to use WP Team Pro in WordPress 5.0 Gutenberg Block Editor

Ans: Adding a team using the WordPress 5.0 Block Editor is pretty straightforward. You can paste the generated shortcode into a Paragraph Block or use the Shortcode Block. It works nicely as a classic editor.

Q. Does WP Team Pro collect any personal data?

Ans: The plugin, WP Team Pro does not collect any personal data and is ready for GDPR compliance. The GDPR(General Data Protection Regulation) is a regulation in EU law on data protection and privacy for all individual citizens of the European Union and the European Economic Area.

Q. How to provide the plugin access to the Editor role users

Ans. By adding the following custom code to your current theme’s functions.php file you can give the plugin access to the Editor role users.

// Grant access to the Editors
function sp_team_pro_show_to_editor($capability){
    $capability = 'edit_others_pages';
    return $capability;
}
add_action( 'sp_wp_team_pro_ui_permission', 'sp_team_pro_show_to_editor' );

Q. How To Activate the License Key?

Ans: This video will show you how to activate the license key for WP Team Pro.

Q. How To Display Different Layouts (Carousel, Grid, Isotope & More…)?

Ans: This video will show you how to Display Different Layouts (Carousel, Grid, Isotope & More…).

Q. How To Filter and Display Team Members (A-Z)?

Ans: This video will show you how to Filter and Display Team Members (A-Z).

Q. How To Enable Ajax Paginations in Different Layouts?

Ans: This video will show you how to Enable Ajax Paginations in Different Layouts.

Q. How To Enable Ajax Live Filtering for Member Groups?

Ans: This video will show you how to Enable Ajax Live Filtering for Member Groups.

Q. How To Enable Ajax Search for Team Members?

Ans: This video will show you how to Enable Ajax Search for Team Members.

Q. How To Configure Member Content or Info Position?

Ans: This video will show you how to Configure Member Content or Info Position.

Q. How To Show Member Meta Fields (Drag & Drop)?

Ans: This video will show you how to Show Member Meta Fields (Drag & Drop).

Q. How To Add Member Social Profiles (A – Z) Settings?

Ans: This video will show you how to Add Member Social Profiles (A – Z) Settings.

Q. How To Add Member Photo Gallery?

Ans: This video will show you how to Add Member Photo Gallery.

Q. How To Enable Members Same Height (A – Z)?

Ans: This video will show you how to Enable Members Same Height (A – Z).

Q. How To Add Members Skills (A – Z) Settings?

Ans: This video will show you how to Add Member’s Skills (A – Z) Settings.

Q. How To Enable Member Photo/Image Flipping?

Ans: This video will show you how to Enable Member Photo/Image Flipping.

Q. How To Add Unlimited Additional Custom Fields for Members?

Ans: This video will show you how to Add Unlimited Additional Custom Fields for Members.

Q. How To Add WP Team Pro Showcase to Elementor?

Ans: This video will show you how to Add WP Team Pro Showcase to Elementor.

Q. How To Configure Member Short Bio and Read More Button?

Ans: This video will show you how to Configure Member Short Bio and Read More Button.

Thank you!

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