Q. What if I upgrade to the Premium version?

Ans: Your existing team member’s content will work with the premium version. So you won’t lose your developed content.

Q. Do I need to have coding skills to use WP Team Pro?

Ans: No. You don’t need any coding skills. No more pain writing any shortcode attributes to display the team on your site. With just a few clicks, you can amazingly create unlimited team members’ showcases.

Q. Is WP Team Pro responsive?

Ans: Yes, WP Team Pro is fully responsive, mobile, and touch-friendly.

Q. Can I add a Team anywhere on my website?

Ans: Yes, you can add a team inside your blog posts, pages, widgets, and anywhere else on your WordPress site with a shortcode or PHP function.

Q. As I have a business site, Do I need to purchase a Business license or Personal license is sufficient?

Ans: If you have a business site and want to use the plugin in your single business site, you don’t need to purchase the Business package/license. A Personal license is sufficient for you. You can just purchase a Personal package/license as you have a single website, whether it’s a business or personal site.

Q: How to insert the php do shortcode (template include)?

Ans: To use a shortcode inside a page template, you need to know which page template file you want to insert the shortcode into. This could be a custom template file that you’ve created or one of the default page templates that comes with your WordPress theme. Once you have located the page template file, open it in a text editor such as Notepad. To insert the do shortcode, simply copy and paste the PHP function

<?php echo do_shortcode(‘[wpteam id=”x…”]’); ?>

into the appropriate place in your template file. Save the page template file. Go to the front end and refresh the page to see the changes.

Q. Can I have multiple teams with separate settings?

Ans: Yes. You can have an unlimited team with each separate setting in the page, post, template, widget, or anywhere you like.

Q. Will WP Team Pro work with my theme?

Ans: WP Team Pro works with any WordPress theme if themes are developed according to WordPress standards.

Q. How can I get support if the plugin is not working?

Ans: The plugin should work fine out of the box. If you face any problem with our plugin or something is not working as it should, first follow the preliminary steps:

Test the plugin with a WordPress default theme to be sure that the error is not caused by the theme you are currently using.

Deactivate all plugins you are using and check if the problem is still occurring.

If none of the previously listed actions helps you solve the problem, then submit a ticket in the forum and describe your problem accurately, specify the WordPress and plugin versions you are using, and any other information that might help us solve your problem as quickly as possible.

Ask us via our One to One Support System

Q. Is WP Team Pro multilingual ready?

Ans: Yes, WP Team Pro is 100% translation-ready and tested with WPML, Polylang, Loco Translate, qTranslate-x, GTranslate, Google Language Translator, WPGlobus, etc.

Q. Is WP Team Pro ready with WordPress multisite?

Ans: Yes, WP Team Pro works perfectly with the WordPress multi-site network.

Q. How to use WP Team Pro in WordPress 5.0 Gutenberg Block Editor

Ans: Adding a team using the WordPress 5.0 Block Editor is pretty straightforward. You can paste the generated shortcode into a Paragraph Block or use the Shortcode Block. It works nicely as a classic editor.

Q. Does WP Team Pro collect any personal data?

Ans: The plugin, WP Team Pro does not collect any personal data and is ready for GDPR compliance. The GDPR(General Data Protection Regulation) is a regulation in EU law on data protection and privacy for all individual citizens of the European Union and the European Economic Area.

Q. I have a business site but I only need one license. Do I still need to purchase the business license?

Ans: No. If you have a single business site and want to upgrade to the Pro version, you don’t need to purchase the Business (5 sites) license. You can just purchase the Personal (single site) license.

Q. How to provide the plugin access to the Editor role users

Ans. By adding the following custom code to your current theme’s functions.php file, you can give the plugin access to the Editor role users.

// Grant access to the Editors
function sp_team_pro_show_to_editor($capability){
    $capability = 'edit_others_pages';
    return $capability;
}
add_action( 'sp_wp_team_pro_ui_permission', 'sp_team_pro_show_to_editor' );

Q. How to Activate the License Key?

Ans: This video will show you how to activate the license key for WP Team Pro.

Q. How to Display Different Layouts (Carousel, Grid, Isotope & More…)?

Ans: This video will show you how to Display Different Layouts (Carousel, Grid, Isotope & More…).

Q. How to Filter and Display Team Members (A-Z)?

Ans: This video will show you how to Filter and Display Team Members (A-Z).

Q. How to Enable Ajax Paginations in Different Layouts?

Ans: This video will show you how to Enable Ajax Paginations in Different Layouts.

Q. How to Enable Ajax Live Filtering for Member Groups?

Ans: This video will show you how to Enable Ajax Live Filtering for Member Groups.

Q. How to Enable Ajax Search for Team Members?

Ans: This video will show you how to Enable Ajax Search for Team Members.

Q. How to Configure Member Content or Info Position?

Ans: This video will show you how to Configure Member Content or Info Position.

Q. How to Show Member Meta Fields (Drag & Drop)?

Ans: This video will show you how to Show Member Meta Fields (Drag & Drop).

Q. How to Add Member Social Profiles (A – Z) Settings?

Ans: This video will show you how to Add Member Social Profiles (A – Z) Settings.

Q. How to Add Member Photo Gallery?

Ans: This video will show you how to Add Member Photo Gallery.

Q. How to Enable Members Same Height (A – Z)?

Ans: This video will show you how to Enable Members Same Height (A – Z).

Q. How to Add Members Skills (A – Z) Settings?

Ans: This video will show you how to Add Member’s Skills (A – Z) Settings.

Q. How to Enable Member Photo/Image Flipping?

Ans: This video will show you how to Enable Member Photo/Image Flipping.

Q. How to Add Unlimited Additional Custom Fields for Members?

Ans: This video will show you how to Add Unlimited Additional Custom Fields for Members.

Q. How to Add WP Team Pro Showcase to Elementor?

Ans: This video will show you how to Add WP Team Pro Showcase to Elementor.

Q. How to Configure Member Short Bio and Read More Button?

Ans: This video will show you how to Configure Member Short Bio and Read More Button.

Thank you!