Real Testimonials

  1. Home
  2. Docs
  3. Real Testimonials
  4. FAQs

FAQs

Q. How can I Showcase Testimonials?

Ans: After activating the plugin, you will see “Testimonial” in WordPress Admin Dashboard.

Firstly, Go to “Add Testimonial” and add your testimonials as many as you want.

Secondly, Go to Shortcode Generator > Add New Shortcode and you will find 3 Tabs “General Settings”, “Slider Settings” and “Stylization”.

You can customize the setting fields how you want & publish and you will see a generated shortcode in the top area.

Finally, You need to insert it on any page or post through the TinyMCE button easily.

Q. Is the Testimonial fully responsive?

Ans: Yes, the Testimonial is fully responsive & the columns are structured. You can control to show the number of testimonial columns on different devices (Desktop, Tablet, Mobile, etc.).

Q. Do I need coding skills to showcase testimonials?

Ans: No coding skills required – very easy to use. No more pain writing any shortcode attributes to display testimonials on your website. With just a few clicks, you can amazingly showcase your testimonials using very intuitive Shortcode Generator settings.

Q. Will, it automatically uses my existing testimonials when upgrading to Pro?

Ans: Yes. If you already have testimonials in the free version on your theme or site, you will automatically get the testimonials to use in the Pro version.

Q. Should I purchase the Pro version?

Ans: Testimonial Pro includes tons of amazing and useful features that can definitely increase your conversion rate. If you’re interested to get the Testimonial Pro, Please go to Upgrade to Pro! Page and browse Live Demo.

Q. Is the Testimonial compatible with my theme or design?

Ans: Testimonial works nicely with any theme if themes are developed according to WordPress standards.

Q. How can I get support if the plugin is not working?

Ans: If you face any problem with our plugin or something is not working as it should, first follow the preliminary steps:
Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.

Deactivate all plugins you are using and check if the problem is still occurring.
Ensure that your plugin version and your theme version are updated and that the problem you are experiencing has not already been solved in a later plugin update.

If none of the previously listed actions help you solve the problem, then, submit a ticket in the forum and describe your problem accurately, specify the WordPress and Plugin versions you are using, and any other information that might help us solve your problem as quickly as possible.

PRO version users Support and Free or Lite Version Support.

Q. Is the Testimonial translation ready?

Ans: Yes, Testimonial is fully Translation ready, supporting .pot language files! You can translate into your language with the following popular plugins like WPML, Polylang, qTranslate-x, GTranslate, Google Language Translator, WPGlobus, etc.

Q. Can I add capabilities to the editor user role to allow them to add/edit testimonials?

Ans: Yes, you can grant access to the editor role users to add/edit testimonials by pasting the following code into your current theme’s functions.php file.

// Give access to the Editors 
function sp_tfree_show_to_editor($capability) { 
    $capability = 'edit_others_pages'; 
    return $capability; 
} 
add_filter( 'sp_tfree_ui_permission', 'sp_tfree_show_to_editor' );

Q. Where can I report bugs?

Ans: Bugs can be reported in our Support.

Q. Do you want to encourage us for future improvement?

Ans: If you like this plugin, please give it 5 stars to encourage us for future improvement.

Thank you!