Go to Solution. Welcome to HP Forums,. This is a great place to get support, find answers and tips,. I reviewed the post regarding webcam driver installation. While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:. Depending on the webcam software that came with your computer, you might be able to download the software from the Microsoft Store, HP, or the manufacturer’s website.

Here are a few things we can try:. Check the Microsoft Store. Many of the apps that came pre-installed on your computer are available to download for free in the Microsoft Store app. If a Let’s identify your product to get started page displays, select your computer type, type the model name of your computer, and then click Submit. From the list of available software and driver categories, find the software you are looking for, click the category name, and then click Download.

Go to the software manufacturer’s website. Hope this helps. Keep me posted for further assistance. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the ‘ Thumbs Up ‘ icon below,. Followed by clicking on ” Accept as solution ” from the drop-down menu on the upper right corner,. Thank you for posting in the HP Support Forum.

Have a great day! Could you, please, provide a link for download the ” Webcam driver “? Thank you for the information. Before we begin let’s check for the webcam device in device manager. In Windows, search for and open Device Manager. Double-click Imaging Devices to expand the list of webcam drivers If there is no imaging devices category listed in Device Manager,. You may need to install the Microsoft drivers.

Here are the steps:. Double-click Imaging Devices to expand the list of webcam drivers. If there is no imaging devices category listed in Device Manager, stop using these steps and see the section Webcam is not listed in Device Manager in this document. If more than one webcam driver is listed, right-click the driver and select uninstall for any driver that is not the HP Webcam or Microsoft USB Video Device driver.

Once the other drivers have been removed, restart your computer and open your software. If problems persist, continue using these steps. Double-click Imaging Devices to expand the list of webcam drivers, right-click the webcam driver, and then select Properties. Make a note of the existing name of the webcam driver Example: HP Webcam , as it might change after the update. On the Webcam Properties window, select Update Driver Select to Browse the computer for the desired driver.

Click Let me pick from a list of device drivers on my computer. Remove the selection from Show compatible hardware. Click Next to install the webcam driver. Puccio Thank you for responding. Glad to hear that the issue is resolved. I’d be happy to help! I am not able to understand the above image. Could you please check for the name of the driver just moving the cursor on the icon.

Keep me posted. Double-click a device type for example, double-click Display Adapters to view the devices in that category. Device Manager uses the following symbols to provide information about a particular error condition with a specific system device:.

Indicates the device is in a problem state. A device in a problem state can be functioning. A problem code explaining the problem is displayed for the device. Indicates a disabled device. A disabled device is a device that is physically present in the system, consuming resources but does not have a protected-mode driver loaded. On a device resource in Computer properties, indicates that Use Automatic Settings is not selected for the device and that it was manually selected.

It does not indicate a problem or a disabled device state. This indicates that an exact device-specific driver is not available and that a compatible driver has been installed.

Also, you can refer to this Article: Click here. Hi, thank you for your explanation of the “Device manager”, the device is on the type ” other devices ” and the description is ” unknown device “. I have attached the pictures of the Properties of the device into the previous answers, the Windows is installed in Italian language than the pictures are in Italian.

Thank you for posting back. As you’ve resolved True Vision camera driver issue, I would recommend please continue using the computer in the same manner.

If you come across any difficulties with the computer, feel free to reach out to us. Also, you can reinstall windows operating system, A factory reset relates to the rebooting of the entire system, Click here to perform system recovery. Factory Reset reformats the entire hard drive, reinstalls the original operating system, and reinstalls all the original hardware drivers and software.

Hope this helps! Didn’t find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Search instead for. Did you mean:. Fix Windows 10 Update Issues. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. All forum topics Previous Topic Next Topic.

New member. Message 1 of HP Recommended. Product: Pavilion dvsl. Operating System: Microsoft Windows 10 bit. Where i can donwload a driver for the TrueVision camera of my notebook Pavilion dvsl? There isn’t the Webcam driver download on the Driver page of my model.

Waiting for your answer. I have the same question. Tags 2. Tags: Microsoft Windows 10 bit. HP Support Agent. Message 2 of Did you try to update the drivers from the device manager for the web camera? When was the last time it worked fine? Have you tried any troubleshooting steps? Did this happen after a recent window or software update Originally, this computer shipped with Windows 7 operating system.

Have you tried installing windows 10 operating system? While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix: Depending on the webcam software that came with your computer, you might be able to download the software from the Microsoft Store, HP, or the manufacturer’s website Here are a few things we can try: note:If the operating system on your computer was upgraded, these steps do not work.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the ‘ Thumbs Up ‘ icon below, Followed by clicking on ” Accept as solution ” from the drop-down menu on the upper right corner, Thank you for posting in the HP Support Forum. Message 3 of Hi, this is the answers to yours questions: Did you try to update the drivers from the device manager for the web camera?

Message 4 of Puccio Thank you for the information. Double-click Imaging Devices to expand the list of webcam drivers If there is no imaging devices category listed in Device Manager, You may need to install the Microsoft drivers.

 
 

 

Hp Pavilion Dv6 Driver Download.

 
Select all Deselect all. Threats include any threat of suicide, violence, or harm to another. It had then used default display drivers, I re installed the AMD catalyst and the message came back. We were unable to find any drivers for your product. DriverGuide maintains an extensive archive of Windows drivers available for free download. Right click on the unknown device NIC and select properties to call the properties of the device window. Not sure what to do I left it, thinking one day Windows update might sort it.